Shipping & Confirmation
Flat Rate Shipping Costs
Our flat rate shipping costs are based on the delivery location and the weight of your order.
| Metro Areas | Shipping Cost |
| Flat Rate 0 - 1 kg | $11.95 |
| Flat Rate 1 kg - 2 kg | $19.95 |
| Flat Rate 2 kg - 5 kg | $39.95 |
| Flat Rate 5+ kg | $49.95+ |
Please note Regional/Remote areas are subject to additional costs depending on the location.
Shipping Information
Delivery times depend on your location. Typically, orders are dispatched within 1-2 business days and arrive within 2-5 business days.
Order Confirmation
After placing your order, you’ll receive a confirmation email confirming that we have received your order and pre-authorized your payment. We’ll check item availability, and if the item is unavailable or backordered, we will cancel the pre-authorization and notify you via email. For items available for immediate shipping (within 1-2 business days), your payment will be processed, and the order will be prepared for dispatch.
Shipping Process
Items that are in stock will be shipped out within 1-2 business days after payment has been processed. Once your order leaves our warehouse, we will email you the tracking information within 24 hours. If you haven’t received tracking details within five business days, please reach out to us at info@tcgarmour.com.au.
Product Warranty and Returns
All our products include a 12-month warranty against damages or defects provided by our suppliers.
Inspect your items immediately upon delivery. If you notice any damage, please document it at the time of delivery. If your items arrive damaged, please send us detailed information and photos at info@tcgarmour.com.au, and we’ll assist you with an insurance claim.